Company Description

About us and who we are... My parents lived in Santa Clara, UT for 25 years. When my Mom got sick about 18 years ago, we had 3 young children and a family-owned business to run in Las Vegas. So, we brought my parents to our home, where we could care for my Mom until she got better.
Shortly after, we discovered that she had Stage 4 Lung Cancer that had already metastasized to her liver, lymph nodes, and brain. The doctors told us that every day was a gift of life. They were surprised she was still hanging on. We were devastated!! No-one in our family had ever experienced death of a close family member. The doctor sent over a Hospice Company that literally only had concerns for my Mom and my family.
I say that because we had a little meeting where they asked questions about us, our hopes, our needs, our bucket lists…
They educated us on the expectations of her disease, but then helped us focus on living! My Mom was very holistic, coming from England. We were provided options of therapies that my Mom and our family chose. We did Foot Zoning, Reflexology, Aromatherapy, we even tried this foot soaking machine that was supposed to draw toxins from your feet. They did provide all the minimum Medicare requirements like medical equipment, supplies, Social Workers, Chaplain, and an emergency kit of medications, all at no cost to us, but my Mom never needed them. She ended up living 5 ½ months completely pain free without a single dose of Lorazepam, Haldol, or Morphine! No-one came in and started a plan of care… All of us made her plan of care.
It’s important to understand that we are not only holistic, we are about supporting what is important to the patient and their family. Palliative Care takes into consideration the patient and family choices so that the family is left without regret when the time comes.
We did not have that same experience when my Dad was put on hospice here in St. George. The experience was much different. No-one met with our family to discuss what we wanted, what he needed, what we were hoping for. A Care Plan was made by a nurse and protocol took over thereafter. The nurses, social workers, etc. were lovely, but there was very little else, and no other therapies or support offered.
When my Dad was diagnosed, we decided to move my family up here to take care of him. We bought a home and moved in on July 1. My father passed away 3 days before we arrived on June 29 and only 3 days after being placed on hospice. The Care Plan was written to ensure he was never in any pain. …He had neuropathy, he wasn’t in any pain, but no-one knew that because no-one asked. We did not get to help make his Plan of Care. They read medical records that seemed to indicate pain might be likely, so a high dose medication regiment was implemented. By the time we realized what was happening, it was too late. He passed away, alone in a room. His story is more elaborate and detailed if I took more time, but the ending is the same. He passed too quickly, before family could come to say their goodbyes.
We were here, without a purpose and overwhelmed with regret of what we should have done. We opened Pathway Hospice & Palliative Care because everyone deserves more than Medicare’s minimum requirements being offered by lovely nurses and social workers.
We do more. Much more, because that is how Palliative Care was intended to be, but not yet being offered in this community. We realize that most of the doctors and this community do not know us yet. They only know what every other hospice is offering so it doesn’t matter which one you choose, they are all the same…but not us, we are very different!
Our Palliative Care team takes an interest in knowing what the family wants and what will bring the patient the highest quality of life for as long as they are living. Families who choose palliative care live longer.
“Those who received palliative care lived more than four months longer than those who didn’t.”
Citation: Cancer Patients and Palliative Care (Healthline.com)
I do hope this helps you understand our passion a little better. ? We truly do want a better experience for every senior in this community. People don’t know what they are missing out on yet, but we are trying to get the word out.
I’d love the opportunity to share some of our heart warming, palliative care experiences since we arrived. Palliative Care is so dynamic that a brochure can never do it justice.
I do hope we have the opportunity to work together in the future. We believe that everyone should understand what Palliative care is long before they believe they need it. There are so, so many resources and benefits available that are not being taken advantage of yet, here. We’d like to help seniors in this community access those available resources.
If you know of someone in this community that needs a little help, please give them our name and number. Our only purpose for being in St George is to help our seniors enjoy a higher quality of life!
Warm regards,
Kaylie Fritzler

Pathway Hospice & Palliative Care
Southern Utah's Premier In-Home Care Provider
(435) 477-6999
446 S Mall Drive, Suite 214
St George, Utah 84790
www.PathwayHospiceCare.com

Products & Services

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